Privacy Policy
Effective Date: August 5, 2025
Upfeat Media Inc. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our desktop application (the "Application").
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect via the Application includes:
- Subscription Information: To administer your subscription and free trial, we collect your name, email address, and payment information. This information is processed by our third-party payment processor, and we do not store your full payment card details.
- Anonymized Usage Data: We collect anonymized information about how you interact with the Application. This may include the features you use, the frequency of use, and performance data. This information is aggregated and does not personally identify you. We use this data to improve the Application and our services.
2. Use of Your Information
Having accurate information permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Application to:
- Create and manage your account and subscription.
- Process your payments.
- Email you with administrative information, such as updates to our policies.
- Monitor and analyze usage and trends to improve your experience with the Application.
- Improve our Application and service offerings.
3. Information Stored on Your Device
All content, data, and information you generate while using the Application is stored locally on your own device. We do not have access to this information. You are solely responsible for the security and backup of your data.
4. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
- Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing and data analysis.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. Your Privacy Rights under PIPEDA
As a Canadian company, we are governed by the Personal Information Protection and Electronic Documents Act (PIPEDA). You have the right to:
- Access the personal information we hold about you.
- Request the correction of inaccurate or incomplete personal information.
- Withdraw your consent to our collection, use, or disclosure of your personal information at any time, subject to legal or contractual restrictions and reasonable notice.
To exercise these rights, please contact us using the contact information provided below.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Effective Date" of this Privacy Policy.
8. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Upfeat Media Inc.
Email: support@upfeat.com